NetVanta Unified Communications Notification Server

Part Number:

1952NSGENG1

NetVanta Unified Communications Notification Server is an automated notification application designed to deliver outbound information by phone and/or by email. As an extension to ADTRAN’s NetVanta Unified Communications, it uses the Out-dialing capabilities of NetVanta UC, in conjunction with the information contained in a customer’s database or business process systems to notification reminders.

Notifications can be triggered manually, or configured to run automatically based on a preset schedule or event. The Notification Server is capable of determining whether a call is answered by a live person, an automated answering device or fax machine, and follow a pre-configured action or rule (leave a specific message, send a fax, transfer call). Once a call is answered by a live person, the notification specific information is played, and the person can be provided options to confirm receipt, cancel appointments, or transfer to a live person.

NetVanta UC Notification Server can integrate with many different types of business process applications (Practice Management Systems, Electronic Medical/Health Record Systems, CRM Systems), as well as ODBC compliant Databases (SQL Server, Access, MySQL, XLS files, and others) or CSV text files.

Applications:

Healthcare
Appointment Reminders Medical Follow-up or Check up Reminders Health and Medical Alerts	Health Warnings Emergency Notifications Lab Results
Education
Substitute Teacher Locator School Closure and Scheduling Notifications Emergency Alert Notifications Policy Reminders	Campus Violence Notifications PTA/PTO Meeting Reminders Absentee Notifications
Finance
Processing Updates Appointment Reminders Loan Status	Payment Reminders Account Balance Status (Outstanding Payment) Account Activity Status (Irregular Activity)
Retail
Inventory Status Orders and Shipment Status	Product Recalls
Government
Severe Weather Alerts and Warnings Missing Children Alerts Health and Medical Alerts Community Bulletins and Notifications Crime Watch	Police and Fire Notifications Volunteer Mobilization Public Safety Alerts and Warnings Service Outage Notification
Automotive
Automotive appointment reminders

Related Categories

CEBP with UC