For End Users and Untrained ProfessionalsEnd users and untrained professionals have the following options for obtaining technical support with NetVanta UC products: - Contact the reseller who sold or installed your solution (a support agreement with your reseller may be required).
- Consult the product documentation.
- Contact ADTRAN Technical Support (Software Assurance Subscription or Professional Service Vouchers are required)
- Contact ACES UC to contract installation or other professional services.
For Professionals holding ATSP/UC CertificationATSPs have the following options for obtaining technical support for NetVanta UC Server products: - Consult the product documentation.
- Contact ADTRAN Technical Support.
- Contact ACES UC to contract installation or other professional services.
| Obtaining a Software Assurance SubscriptionTo obtain a Software Assurance subscription, please contact the reseller who sold or installed your solution. Click here for more information on the Software Assurance package.
Obtaining Professional Service Vouchers (PSV)To obtain Professional Service Vouchers, you have the following options: - Contact the reseller who sold or installed your solution.
- Purchase online.
Obtaining Installation Services To obtain installation services, please contact the reseller who sold or installed your solution. Click here for more information on the Software Assurance package.
Contact ACES UC to contract installation. |
